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如何把一封郵件寫的得體,還真是讓剛剛步入職場的我們感到頭疼。首先寫郵件并不是在寫作文,所以這里其實(shí)并不需要你有文采,當(dāng)然如果你有文采那就是錦上添花了。但是職場新人首先是要把事情表述清楚,那么我來給到家分享一個(gè)3C原則。
1. Deliver a Clear message 2. Use Correct grammar, vocabulary and punctuation 3. Be Concise
所以3C原則就是 clear 清晰,correct 正確,concise 簡明。記住重點(diǎn)在于更有效的傳達(dá)信息,而不是用你豐富的詞匯量給對方留下印象,用更簡單的句型和清晰的組織來使你寫的東西更易讀。 避免陳詞濫調(diào),那些不能給你的信息帶來任何新的東西的詞可以省略掉。
1. Please kindly.... 2. Please help... 3. We would appreciate...
4. 用to代替 in order to 5. 用regarding 代替about 6. 用before 代替 prior to 7. 快速回復(fù)用 prompt reply 8. 用by 代替 no later than 9. 用since 代替 due to the fact that 10. 用另一封郵件 by my separate email..
1. 開場白:
2. 回復(fù)開場白: Further to our conversation earlier, ......... As discussed over the phone, ....... As checked with..... Thanks for your kind reply. Thanks for your prompt reply. Thanks for your kind feedback. Regarding... As per my email sent on xxxx Please help to clarify....
3. 結(jié)尾: We are looking forward to hearing from you. Many thanks for your support. Please kindly share us a feedback by today. FYI: For your information For your reference
4. 深盼貴公司及早回復(fù) We are looking forward to hearing from you. We trust you will share us a feedback at your earliest. We hope that you could reply us as early as you can. Please kindly update the status with me. Please kindly reply at your convenience. Please help to reply ASAP. Please share us a feedback as early as possible/ASAP. Please get back to us by today. I did not hear from you yet. A prompt reply would help us greatly. A prompt reply will be appreciated. Your prompt reply would be greatly appreciated. Your prompt attention to this matter would be greatly esteemed. As the matter is urgent, please try your best.....
5. 回函遲誤, 請見諒
6. 郵件結(jié)尾: Should you have any questions, please let me know. If you have any questions, please feel free to reach me out. Your kindly cooperation is much appreciated. Many thanks in advance.
7. 我會與你保持聯(lián)絡(luò),讓你知道實(shí)情的進(jìn)展。
8. 關(guān)于附件attach的用法總結(jié)如下:
最常用的就是:please find attached...... I am enclosing...我附上... Attached here to...附件是關(guān)于... Attached please find the most up-to-date information on/regarding/concerning… 附上關(guān)于某某的最新資料… Attached please find the draft product plan for your review and comment.
附上產(chǎn)品計(jì)劃書的草稿,請審查及評價(jià)。 We enclose a copy of our latest price list. 隨函寄出我方最新價(jià)格表一份。 Enclosed is a copy of our latest price list.
Enclosed please find a copy of ……
Attached please find … I enclose the evaluation report for your reference.我附加了評估報(bào)告供您閱讀。 Attached please find today's meeting notes.今天的會議記錄在附件里。
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