1．大堂副理 Assistant Manager       TEL  8000

位于酒店大堂內(nèi)，24小時(shí)為您提供服務(wù)。      

The Assistant Manager in the lobby will beat your service at any time.

2．問訊∕留言  Information ∕ Message          TEL  8000

如您離開酒店而需與來人或來電聯(lián)系時(shí)，請把您的去處及留言告之總服務(wù)臺(tái)。     

You can tell our Information Desk the place to go if you want to be intouch with telephone message or visitors when you are out.

3．預(yù)訂∕接待  Reservation ∕ Reception        TEL 8001

酒店接待處24小時(shí)為您提供預(yù)訂客房、住宿登記等服務(wù)。

The Front Desk will provide you with the service of reservation andregistration any time.

4．收銀∕結(jié)賬  Cashier                TEL 8002

位于大堂總服務(wù)臺(tái)，24小時(shí)為您提供住宿期間的房費(fèi)、餐費(fèi)及其他費(fèi)用的結(jié)算服務(wù)。

It’s located at the Front Desk in the lobby. We will provide the 24-hourcheck-out service of your fees during your stay.

5．外幣兌換  Foreign Currency Exchange      TEL  8002

位于總服務(wù)臺(tái)收銀處，為您提供18小時(shí)外幣兌換服務(wù)。

服務(wù)時(shí)間：06：00- 24：00

It’s located at the Cashier desk. We will also provide the service ofexchanging foreign currency.

Service Hours：06：00am-12：00pm

6．信用卡  Credit Card            TEL  8002

歡迎您在酒店使用以下信用卡：銀聯(lián)系列卡、長城卡、牡丹卡、建行龍卡、金穗卡、維薩卡、萬事達(dá)卡、運(yùn)通卡、大萊卡、JCB卡。

Welcome to use the following cards：Great Wall, the Peony, Longcard, the Gold Ear, Visa, Master, AmericanExpress, Dinersclub and JCB etc.

7．退房時(shí)間  Check-out Time              TEL 8000

酒店退房時(shí)間為中午12：00。請留意：超過12：00后加收半天房費(fèi)，18：00后退房按全天收費(fèi)計(jì)算。若需延遲離店時(shí)間，請與總服務(wù)臺(tái)聯(lián)系。

Check-out time is 12：00 at noon. Youwill have to pay an extra half of daily fee if you check out after 12：00a.mand the whole fee if you do after 18：00 p.m.Please contact the Reception Desk if your check-out has to be delayed.

8．客房門卡 Room Card               TEL 8000

酒店使用安全電子門鎖。退房時(shí)請將門卡交與前臺(tái)收銀處。請留意：當(dāng)超過規(guī)定時(shí)間，門卡將不能開鎖。您要續(xù)住，請到前臺(tái)辦理有關(guān)手續(xù)。

We offer you the IC lock. Please return the card to the Cashier Desk whenyou check out. The IC card will not work when you delay the check-out time andyou must contact the Reception Desk to continue your time.

9．行李服務(wù) Luggage Service             TEL 8002

我們?yōu)槟峁┑陜?nèi)免費(fèi)運(yùn)送或寄存行李服務(wù)。

We offer free-of-charge service of delivery in our hotel and left-luggageservice.

10．大堂保險(xiǎn)箱  Lobby Safe box            TEL 8002

大堂接待處為閣下提供免費(fèi)使用的保險(xiǎn)箱，較大的貴重物品可存放在大堂保險(xiǎn)箱內(nèi)。酒店對留在客房內(nèi)物品的任何損壞或遺失不負(fù)任何責(zé)任。

Each room is fitted with a safe box, yourvaluable belongings are recommended to be kept in the safe. By the way, the lobby provides free safes for biggervaluable belongings. The hotel management is notliable to any loss or damage valuables left in the gust rooms.

11．商務(wù)中心 BusinessCenter             TEL 8007

位于酒店大堂，為您提供全面的秘書服務(wù)：中英文打字、傳真復(fù)印、出租電腦、收發(fā)電子郵件、訂票、郵寄等服務(wù)。

服務(wù)時(shí)間：08：00-22：00

Located in the lobby, we provide you with the comprehensive secretarialservice. such as typewriting in Chinese or in English, Fax and copying service,E-mail service, purchasing ticket, mailing, etc.

Service Hours：08：00am-10：00pm

12．殘疾人士設(shè)施  Handicapped Facilities        TEL  9155

酒店備有輪椅車和拐杖，如需使用請與禮賓部聯(lián)系。

We also offer wheelchair and walking stick. Please contact the LuggageRoom if you need.

13．租車 Car Hire        TEL  9155

如需預(yù)訂的士，請與禮賓部聯(lián)系，酒店為閣下提供24小時(shí)服務(wù)。

Please contact the Concierge if you need a car, the serviceis available for 24 hours.

14．著裝  Dressing

我們建議您在酒店所有餐廳和公共場所穿著合適的衣裝。

We advise you to wear the proper formal dress in allrestaurants and public places.

15．停車  Parking

酒店擁有停車場，請按指定車位停放車輛。有礙車道暢通、消防、安全及專用泊車的車輛，如有損壞酒店不予負(fù)責(zé)。如需專門監(jiān)管的車輛，請告知在場保安員，我們將會(huì)記錄，妥加看護(hù)。酒店敬告各位車主，請勿將貴重財(cái)物放在車內(nèi)，住店賓客可將貴重物品交酒店寄存處寄存。

Wehave the parking area. Please park your car as shown. We are not responsiblefor any damage if you hinder the path, fighting-fire and security etc. Pleaseinform our guard if your car need special care. We will make some notes and becare for the car. Please don’t leave your valuables in the car. If you haveones, please place them in the safe deposit box of the Front Desk in the lobby.

1．客房中心  Housekeeping Center     TEL  9688

客房中心24小時(shí)為您服務(wù)，如有需要請與客房中心聯(lián)系。

Wewill serve you the whole day. Please contact housekeeping center forassistance.

2．房間清潔服務(wù)  RoomCleaning          TEL  9688

您若需要服務(wù)員盡快為您清理房間，請將“請即打掃”牌掛于門外或與客房中心聯(lián)系。

Hang “Make up Room” signboard at thedoor knob or call housekeeping, and then we’ll clean your room at soon aspossible.

3．房間夜床服務(wù)  Turn-downService        TEL  9688

酒店為您提供每日開夜床服務(wù)。

We have do turn down service for you everyday, please contact housekeeping center.

4．洗衣服務(wù)  Laundry Service            TEL  9688

酒店為您提供干洗、水洗和熨燙衣物服務(wù)，每天上午10：00前將要洗熨衣物放入洗衣袋，交于服務(wù)員，可當(dāng)晚取回衣物。酒店還提供特快洗熨服務(wù)，6小時(shí)內(nèi)送回。詳情請參閱房內(nèi)的洗衣單。

We offer dry cleaning, washing and pressingservice .The Room Attendant comes to collect the washing bag before 10：00am every day and send it back inthe same day. Express service is available also to you within 4 hours. Pleaserefer to the Laundry List in your room. for details.

5．小酒吧  Mini-Bar                  TEL  9688

客房內(nèi)備有小酒吧，為您準(zhǔn)備了多種酒水及小吃。我們會(huì)每日補(bǔ)充消耗，同時(shí)您的消費(fèi)額將被計(jì)入到您的賬單。如有其他需要，請隨時(shí)與客房中心聯(lián)系。

There is a mini-bar with many kinds of drinkand snacks in your room. We will replenish them and the sum of charge will berecorded. If you want anything else, please contact housekeeping center.

6．房間加床服務(wù)  Extra Bed         TEL  9688

酒店為您提供加床服務(wù)。如果需要請與總臺(tái)聯(lián)系。

Contact with reception desk for extra bed inthe room if you need.

7．叫醒服務(wù)  Wake-upCall           TEL  8000

請撥“9”與總機(jī)接線員聯(lián)系，確定為您叫醒時(shí)間。

Please dial “9” to contact with the Operatorand confirm your wake-up time.

8．飲用水  Drinking Water            TEL  9688

我們建議使用電水壺煮沸后再飲用。如有需要請與客房中心聯(lián)系。

The water from the tap in the bathroom canbe drunk directly. You may use the electronic kettle to boil the water. Pleasecontact housekeeping for assistance.

9．電話  Telephone                  TEL  8000

每個(gè)房間都配備長途直撥國際/國內(nèi)電話系統(tǒng)。如要撥打長途電話，可先參閱《電話服務(wù)指南》，或撥“8000”請總機(jī)接線員協(xié)助。

Every room is equipped with the directinternational and domestic dialing system. If you want to make a long distancecall, please check the 《Telephone Directory》or dial“9”for help.

10．電吹風(fēng)  Hair Dryer             TEL  9688

客房內(nèi)備用電吹風(fēng)可供您使用。

There is a hair dryer in the room for you.

11．電熨斗/燙衣板  Iron / Iron Board                  TEL 9688

客房中心備有電熨斗和燙衣板。如有需要可打電話聯(lián)系。使用時(shí)，請注意安全。

There are iron and iron board inhousekeeping center. Please contact us for assistance. Please take care ofyourself.

12．房間保密/電話免打擾             TEL 8000

Keepthe Room Number Secret/Avoid Being Disturbed by Telephone 

如果您不想被打擾，請按房間取電處“請勿打擾”鍵，并可撥“9”與總機(jī)接線員聯(lián)系。 

If you’d like to keep the room number secretand avoid being disturbed by telephone, please.

press the key of“DND” on the wall and contact the Operator by “9”.

13．失物招領(lǐng)  Lost And Found       TEL  9688

如有物品遺失，請與客房中心聯(lián)系。遺留物品酒店將保留三個(gè)月，易變質(zhì)物品保留三天。在上述期限內(nèi)無人認(rèn)領(lǐng)的物品，酒店將會(huì)自行處理。

Please contact housekeeping, If you havethings lost. we will keep the lost things for 3 months. Perishable goods willbe kept 3 days. We are entitled to deal with them beyond the deadline.

14．電視節(jié)目  TVChannel          TEL   9688

酒店所有客房均有遙控彩色電視，提供多種國內(nèi)外衛(wèi)星、有線電視頻道。   

Each room provides remote-control colorTV with satellite & cable channels. If you want toknow the program arrangement, check playbill please.

15．網(wǎng)上漫游  InternetService             TEL  9688

酒店客房為您提供無線WIFI及寬帶免費(fèi)上網(wǎng)服務(wù)

The guest rooms had fixed with broadbandaccess and wireless internet also.You can get on the internet in your room for free.

16．空氣調(diào)節(jié)  Air Conditioner          TEL  9688

酒店裝有中央冷暖空調(diào)系統(tǒng)，每個(gè)房間都有獨(dú)立調(diào)節(jié)室溫的控制器。如需協(xié)助，請與客房中心聯(lián)系。

The hotel has the central air-conditioningsystem. There is individual air-conditioning control in every guest room. Forassistance, please call housekeeping.

17．電源總開關(guān)  Energy Saver        TEL  9688

客房內(nèi)配有電源總開關(guān)。進(jìn)入客房，只需將門卡插入墻上的控制開關(guān)，客房內(nèi)的電源就會(huì)接通。但我們酒店的空調(diào)需要手動(dòng)開啟和關(guān)閉，請您在離開房間時(shí)，關(guān)閉空調(diào)，請別忘記把門卡取出。

There is an Energy Saver in each room. Youmay get the electricity inserting the room card into the switch on the wall. Don’tforget to take the card when you are out.

18．電源說明  PowerSupply                    TEL  9688

客房內(nèi)電壓系統(tǒng)為220伏特和110伏特，如需使用多種插座及變壓器，請與客房中心聯(lián)系。為安全起見，請不要在房內(nèi)私自使用電器設(shè)備和烹飪設(shè)備，請不要使用大功率電器。

The voltage of power supply in your room is 220Vand 110V.Contact us if you need an adapter or transformer. electric orcooking equipments without permission is forbidden inorder to guarantee your safety. Please don’t use other appliance of high power.

19．無煙樓層 Non-smoking floor              TEL  9688

酒店為不吸煙的賓客特別準(zhǔn)備了無煙樓層（6樓），為您提供清新的住宿環(huán)境。

Our hotel specially prepares non-smoking floor for you on the 6^thfloor for the guests who don’t smoke.

20．醫(yī)療服務(wù) Clinic Service             TEL  8000  9688

如果需要服務(wù)，請與客房中心或總服務(wù)臺(tái)聯(lián)系。

For any assistance, please contact housekeepingcenter or front desk.

21．環(huán)境保護(hù)  EnvironmentalProtection     TEL  9688

為保護(hù)環(huán)境，避免過量使用洗滌劑，請將需要更換的毛巾置于浴室內(nèi)的毛巾筐內(nèi)，床上用品在您住店期間每兩天更換一次。

For the sake ofenvironmental protection and avoid consuming too much detergent, please placethe used towels in the towel basket. We will change the bed sheet, bed cover,pillow case every two day during your stay in our hotel.

22．緊急情況  Emergency              TEL 9688 8000

      如遇緊急情況請聯(lián)系客房中心或總服務(wù)臺(tái)。

      If any emergency happens, please contact housekeeping center or front desk.

1．宴會(huì)預(yù)訂  Banquet Reservation            TEL  9777

酒店一層、二層、三層設(shè)有不同風(fēng)格的大小宴會(huì)廳、多功能廳及包間18個(gè)。如您需要安排宴會(huì)、酒會(huì)等有關(guān)的社交宴請，請與餐飲預(yù)訂中心聯(lián)系。

服務(wù)時(shí)間： 07：00-22：00 

     We have different kindsof small and big banquet halls、multi-function hall and 18 balconies，located on 1^st-3^rd floor. Please contactF& B Reservation Center if you need get-together and relevant publicactivities .

Service Hours：07：00am-10：00pm    

2．中餐廳  ChineseRestaurant         TEL  9777

位于酒店一、二層，經(jīng)營高檔“滿漢全席”、燕、鮑、翅、海鮮等粵菜，特色川、湘菜以及特色西口菜。

服務(wù)時(shí)間：午餐11：30-13：30  晚餐17：30-21：30  

Located on the 1^{nd and 3rd}floor of the hotel,it provides you with many kinds of special dishes as Canton flavor such as Abalone,Bird’s net and the shark fin.，and also provides you withspecial Sichuan cuisine and Zhangjiakou dishes. 

ServiceHours：L 11：30am-01：30pm     S 05：30pm-09：30pm

3、會(huì)議室  Conference Room            TEL   9688

       位于酒店三層，擁有可接待10-200人的各種規(guī)格會(huì)議室3個(gè)。如需使用請與市場營銷部聯(lián)系。

        Located on the 3 floor, has 8 Various-specification conference rooms whichcan hold 10

to 200 persons.If you need, please contact the marketing & sales department.

1．健身房  Gymnasium Center          TEL 9022

       位于酒店東側(cè)一層，有氧健身器材、瑜伽，是您訓(xùn)練心肺功能的好地方。

        服務(wù)時(shí)間： 10：00-22：00

        Located on the 1st floor, all kinds of exercisers equipment and facilities for you to choose.

        Service Hours：10：00am-10：00pm          

2. 棋牌室  Chess and Mahjong Room        TEL  9022

      位于酒店1樓，配有先進(jìn)的全自動(dòng)麻將機(jī)供您使用。

      服務(wù)時(shí)間：全天

      Located on the 1floor, the environment is elegant and it has advanced and automatic Mahjong machines.

      Service Hours：24 hours 

3、游泳館  Swimming Pool              TEL  9022

      位于酒店東側(cè)外一層，水質(zhì)清澈透明，游泳是健身和減少脂肪的最佳運(yùn)動(dòng)方式。

      服務(wù)時(shí)間：10：00-22：00

      Located on the 1st floor, provides you with comfortable and spacious environment for health.

      Service Hours：10：00am-10：00pm

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