通知買家付款及金額事宜
1、通知買家付款及總金額
Dear buyer, congratulations! You are the winner of this item. Please send me US$ 20.50（Shipping and handling included） via PayPal within 3 days.
親愛(ài)的買家，恭喜你標(biāo)到了這件物品！請(qǐng)于 3 日內(nèi)用 PayPal 付款，物品 含運(yùn)費(fèi)是 20.50 美元。 　
2、尚未收到付款，提醒買家付款
Dear buyer, it has been 4 days since the auction ended and I still have not receive the payment. Please contact me immediately.
親愛(ài)的買家，物品結(jié)標(biāo)后已 4 天，我尚未收到款項(xiàng)。請(qǐng)盡快和我聯(lián)絡(luò)。
3、通知買家已收到付款
Thank you the payment has been received. Please tell me where and whom I should deliver this item to. I will leave you a positive feedback, and please do the same for me when you receive the item.
謝謝你，你的付款我已經(jīng)收到。請(qǐng)告訴我寄件地址和收件人，我好將物品寄出。我會(huì)留一個(gè)正面評(píng)價(jià)給你，而在你收到物品后，希望你也能給我一個(gè)好評(píng)價(jià)。
買家已付款，物品寄出
1、買家已付款，物品寄出
Dear buyer, the item has been shipped out today. It is estimated to arrive about 14 days. Please inform me when it is arrived.
親愛(ài)的買家， 物品已于今天寄出。估計(jì)約 14 天左右會(huì)到達(dá)。收到物品時(shí)請(qǐng)告知一聲。
2、買家詢問(wèn)未何還沒(méi)收到物品
Q: As of today I still have not received my item, can you please check its delivery status for me?
到今天為止我尚未收到我的物品，可以請(qǐng)你幫我確認(rèn)寄送的情形呢？
A: The item was shipped out 2 weeks ago on 1/30. It should be arriving any time. Let me know if you still don't receive it after a couple more days.
我在兩個(gè)星期前（ 1/30 ）已把物品寄出，應(yīng)該隨時(shí)會(huì)寄到。如果你兩天后仍沒(méi)收到， 請(qǐng)?jiān)偻ㄖ摇?
買家收到物品后
1、你已經(jīng)留了評(píng)價(jià)，請(qǐng)對(duì)方留信用評(píng)價(jià)給你
Dear buyer, I just left you a positive feedback, please do the same for me when the item is received.
親愛(ài)的買家，我剛剛留了一個(gè)正面評(píng)價(jià)給你；請(qǐng)?jiān)谑盏轿锲泛笠擦艚o我一份正面評(píng)價(jià)。
2、買家過(guò)了很久都還沒(méi)留信用評(píng)價(jià)給你，委婉請(qǐng)對(duì)方留評(píng)價(jià)
Dear buyer, you have not left any feedback for me yet, please do so because I need to know how you thought of my service . Also, feedback is very important for my reputation on eBay.
親愛(ài)的買家，你至今尚未留給我評(píng)價(jià)，請(qǐng)盡快留評(píng)價(jià)給我，我才能知道你是否滿意我的服務(wù)。評(píng)價(jià)對(duì)我在 eBay 的商譽(yù)是很重要的。
3、買家對(duì)物品不滿意，想退貨
Q: I received my item today but it has some damages. Can I return the item for a refund?
我今天收到物品了，但是它有些受損。我可以物品退還并退錢嗎？
4、無(wú)退貨政策：
A: All sales are final and the policy was stated in my item description. I'm sorry I cannot offer any return service.
我在物品說(shuō)明中有注明物品賣出恕不退貨，很抱歉我無(wú)法提供退貨服務(wù)。
5、有換貨政策：
A: I do not offer refunds but I can send you a replacement if you send the original item back. Please send to this address XXXXXX and attention to Mr. XXX. You will pay for the shipping of the original item, and I will pay the shipping of the new item.
我不提供退款，但是如果你把原物品寄回，我可以換一個(gè)新的給你。請(qǐng)將物品寄到： XXXXXX, 收件人： XXX 先生。你需負(fù)擔(dān)原物品寄回的運(yùn)費(fèi)，我則會(huì)負(fù)擔(dān)新品寄送費(fèi)用。
6、有退款政策：
A: Please send the original item to this address XXXXXX and attention to Mr. XXX. I will refund you the full amount upon receipt of the item. You will pay need to pay for the shipping of the original item.
請(qǐng)將原物品寄到： XXXXXX ；收件人： XXX 先生。收到物品之后我會(huì)將全額退還 給你，你需負(fù)擔(dān)原物品寄回的運(yùn)費(fèi)